As part of our Better Sleep Guarantee, ZQuiet Canada offers a 30-day trial period that includes an unconditional satisfaction guarantee. If you are unsatisfied with your ZQuiet during your 30-day trial period for any reason (or even for no reason at all), simply return ZQuiet to us and you won’t owe a penny more.
To return your ZQuiet, simply email us at email@example.com within your 30-day trial period to request a return merchandise authorization (RMA) number. We’ll get back to you with the return address, an RMA number and instructions on processing your return within 24 business hours.
Return Requests are handled exclusively through email. We do NOT provide a RMA number or process returns by phone. This procedure is in place to protect both parties as it provides a timestamp for your request, a timestamp for our response, the correct return address and clear written instructions on how to return your ZQuiet while at the same time eliminating the possibility of error that can sometimes occur with verbal communications.